Privacy Policy for Alpine Heat Pumps

What information do we collect?
We collect information from you when you enter our website including, but not
limited to, ip-address, website you have visited from, searches you have made
before coming to our site and any information you provide when signing up for a
FREE estimate or newsletter.

How do we use your information?
We will contact you about your request you made via our web site. We may use
your information to follow up about products, services, appointments, etc. and
to study user behavior to improve the quality of our web site and services. If
you have opted-in to receive our e-mail newsletter, we may send you periodic
e-mails. If you would no longer like to receive promotional e-mails from us,
please reply to any emails asking to remove you from our list.

How do we protect visitor information?
We implement a variety of security measures to maintain the safety of your
personal information. Your personal information is contained behind secured
networks and is only accessible by a limited number of persons who have special
access rights to such systems, and are required to keep the information
confidential.

Do we use “cookies” or “sessions”?
Yes. Cookies are small files that a site or its service provider transfers to
your computer’s hard drive through your Web browser (if you allow) that enables
the site’s or service provider’s systems to recognize your browser and capture
and remember certain information.

How do we use “cookies” or “sessions”?
Primarily we use cookies to help us compile aggregate data about site traffic
and site interaction so that we can offer better site experiences and tools in
the future. They are also used to help us understand your preferences based on
previous or current site activity, which enables us to provide you with
improved services.

Our website uses Display Advertising and Remarketing with
Google Analytics to advertise online. This means that third-party vendors,
including Google, will display our ads on sites across the internet. We and
third-party vendors, including Google, use first-party cookies (such as the
Google Analytics cookie) and third-party cookies (such as the DoubleClick
cookie) together. Additional Adwords features we specifically use include:
affinity audiences, custom affinity audiences, in-market audiences, similar audiences
and demographic & location targeting. The reason we use these features is
to best inform, optimize and serve ads most relevant to you.

We also use these cookies to receive reports on ad
impressions, other uses of ad services & interactions with these ad
impressions and how ad services relate to visits to our website. Display
Advertising allows us to use Google Analytics Demographics and Interest
Reporting. These features collect information such as, but not limited to, age,
gender and interest categories.

How do we protect your personally identifiable
information
We do not facilitate the merging of personally identifiable information (last
name, phone address, etc.) with non-personally identifiable information
previously collected from Display Advertising features that is based on the
DoubleClick cookie. In this way your anonymity is protected. You can opt-out of
Google Analytics for Display Advertising visiting https://www.google.com/settings/ads.
To opt out of Google Analytics tracking entirely visit https://tools.google.com/dlpage/gaoptout/.

Do we disclose the information we collect to outside
parties?
We do not sell, trade, or otherwise transfer to outside parties certain
personally identifiable information (including your last name, house number,
street name, phone number and email address) unless we provide you with advance
notice, except as described below.

The term “outside parties” does not include website hosting
partners and other parties who assist us in operating our website, conducting
our business, or servicing you, so long as those parties agree to keep this
information confidential. We may also release your information when we believe
release is appropriate to comply with the law, enforce our site policies, or
protect the rights, property, or safety of ourselves or others.

Third party links
In an attempt to provide you with increased value, we may include third party
links on our site. These linked sites have separate and independent privacy
policies. We therefore have no responsibility or liability for the content and
activities of these linked sites. Nonetheless, we seek to protect the integrity
of our site and welcome any feedback about these linked sites (including if a
specific link does not work).

Use of Opt-In Information

• The
  opt-in information collected through our website is used to provide our
  users with the services they requested, such as email newsletters, event
  updates, and customer support. We may also use this information to
  personalize the user experience on our website and to improve our products
  and services.

Sharing of Opt-In Information

• We do
  not sell, rent, or share opt-in mobile information with third parties for
  marketing or promotional purposes.
• Information
  may be shared with third parties only if mandated by law.
• Sharing
  of information with subcontractors for support services, such as customer
  service, is permissible. However, text messaging originator opt-in data
  and consent will not be shared with any third parties under any
  circumstances.

Changes to our policy
If we decide to change our privacy policy, we will post those changes on this
page. Policy changes will apply only to information collected after the date of
the change. This Privacy Policy was last updated June 18, 2025.

We want to hear from you.
Any Questions, Comments or Suggestions?
Contact Us

Phone: 1-413-507-3000

Email: support@americaninstallations.com

Visit us or mail us:
Alpine Heat Pumps
43 West State Street, Granby, MA 01033