Alpine Heat Pumps' Reviews
Top Reviewed Heat Pump Contractor in MA!
Please take a few minutes and read what our clients are saying about us!
Posted on Google![]()
David HollenbaughOctober 13, 2026
Outstanding support through process. and company that installed them treated our home like it was theirs.Posted on Google![]()
Lynne GravesOctober 1, 2026
We had such a positive experience with Alpine Heat Pumps. The crew that came to do the work were profession on site, mindful of picking up each day, and were a well oiled machine throughout the process. Even in a challenging part of the install (I was adding electric heat baseboards in a few rooms) listening to the team work through challenges (wiring through my old house walls) with even a sense of humor was refreshing. It was clear the all loved their work and that goes so far in this world. As a small business owner myself a good crew is everything with great attitudes. So grateful!Posted on Google![]()
Carlos BravoSeptember 28, 2026
Crew was easy to work with i was told its an two day project they got it done in onePosted on Google![]()
Tannin KueffnerSeptember 23, 2026
All interactions with Alpine were great. I was always able to reach someone and got timely, helpful feedback. The installation was on schedule and the techs who came out were respectful, thorough, and clean. When an issue occurred they were upfront and clearly explained the plan for remediation. We went through the MassSave program and they worked seamlessly together. My only complaint is that we would have loved to get scheduled for install sooner after getting our quote, but after experiencing the service I understand why there was high demand for their service and many jobs in front of ours! I would highly recommend Alpine to friends, family, and neighbors.Posted on Google![]()
Neil BachSeptember 18, 2026
UPDATE SEPTEMBER 2026: Since installation, we have been delighted with the seven splits and two heat pumps that were installed by Alpine. They are quiet, efficient, and have really enhanced the quality of our life. In all that time we have only had two service issues that were promptly addressed. The technicians In both instances were personable, professional, and explained things very clearly. Most recently, the technician was a fellow called Alberto. He was patient and meticulous. He resolved the issue and explained in detail what it was and how he remedied it. As before, we have absolutely no hesitation recommending Alpine. They are terrific. INSTALLATION 2023: We had received 5-6 estimates for installing heat pump heating and cooling systems, as well as for the heat pump hot water heater. Only one other company approached the resourceful, honest and prompt standard exhibited by James from Alpine. He also facilitated the swift and simple approval for the relevant interest free loan. The online bank was truly a simple process and a pleasure to deal with. Regarding installation, the workers were all professional, meticulous and considerate. This included the outstanding plumber Tom, the 4 incredibly efficient and ethical heat pump and mini splits installation crew members (7 mini splits were required) and the equally professional and considerate electricians (their boss Shaun stopped by to ensure we were happy with the electrical work). I might add that the crew leader of the HVAC team Matteo demonstrated great initiative in optimally siting internal and external ducts. The manager/owner of the HVAC installation team Tiago was on hand and instrumental in the completion of the job ahead of time. After installation our personal indoctrination to, and minor tribulations arising from, this approach to HVAC for our quirky-layout home were facilitated by the accessibility of James. The co-owner of Alpine, Kurt, very decently spent a couple of patient hours here after installation reviewing all facets of this novel (to us) technology and answering all queries. As a bonus to all this, the front desk and scheduling team at Alpine are the most professional, considerate and forbearing people. They are incredibly well spoken and (for a deaf soul such as me!) have great telephone manner. Lastly, but definitely not least, Alpine undertake all of the bothersome details and paperwork regarding rebates (and also the electronic leg work for interest free loans). We have no hesitation recommending Alpine for heat pump and mini split installation.Posted on Google![]()
Kwesi AblordeppeyAugust 20, 2026
This unit is unbelievablePosted on Google![]()
Beth MwangiAugust 4, 2026
Alpine Heat Pumps provided excellent service from start to finish. The team was professional, knowledgeable, and took the time to explain the installation process and answer all of my questions. They arrived on time, completed the work efficiently, and left everything clean and tidy. My new heat pump works great, and I've already noticed improved comfort in my home. I highly recommend Alpine Heat Pumps to anyone looking for quality products and outstanding customer service.Posted on Google![]()
Pastor Michael GrantJuly 8, 2026
They did everything very well and I am satisfied. Were very helpful in answering all of my questions.Posted on Google![]()
Robert AspinallJuly 7, 2026
All technicians were very professional and great to work with. All members of the Alpine team have provided excellent customer service, they have been very helpful and a great team to work with. I would highly recommend Alpine to anyone looking to install a heat pump system.Posted on Google![]()
Jeff AverillJuly 3, 2026
Great job by Tom and Brian system works great .Thank youPosted on Google![]()
Peter DelbuonoJuly 2, 2026
The HVAC Crew, Jay and his team were very professional and timely. They were very friendly and informative and hard-working. I am more than pleased with their work. The electrical crew was very professional knowledgeable, and on time I can’t say enough, how well the HVAC and electrical crew did an excellent jobPosted on Google![]()
Colin PaleologopoulosJuly 1, 2026
Very professional and kind crew. Would recommend to any home owner.Posted on Google![]()
Nick KJune 27, 2026
Very thorough, guide you through your product and its features, even provide valuable incite on getting the best out of the system!Posted on Google![]()
JeremiahJune 17, 2026
Had Alpine heat pumps install mini splits, had a little issue getting the second floor cooling properly but they went above and beyond to make sure things were working as intended. I would recommend these guys which means a lot since I do work in the hvac/r field myself. All the people were great to work withPosted on Google![]()
Gail NoeJune 16, 2026
Extremely pleased with the installer and the installation of the heat pump. Everything was done with integrity and courtesy. A very big thank you for a job well done. 0Posted on Google![]()
Jane TetreaultJune 4, 2026
Excellent service from start to finish. Great communication about timelines and what to expect. Install team were professional, friendly and super tidy. Would definitely recommend Alpine!Posted on Google![]()
Roger KnyshMay 12, 2026
Technicians Ryan Donnoly and Nate Chartier were extremely personable, professional and knowledgeable. Upon arrival, I immediately introduced them to my two golden retrievers and let the get to know each other. I knew it would be more difficult to keep the dogs away from the technicians than to let them get acquainted. Ryan and Nate went above and beyond to make sure they kept me apprised to every step of the install. I appreciate Chris Kennedy’s efforts to accommodate my schedule so that the installation didn’t impact my wife’s surgery appointment in Boston. Overall I’m completely satisfied and I feel assured Alpine Heat Pumps will always be there if I need them. Respectfully, Roger KnyshPosted on Google![]()
Diane MoriartyMay 9, 2026
With all that was going on, the process went so smoothly. The electricians came in and got everything wired in less than two days. Including a new electric panel. The installers put down cloth's to walk on throughout the rooms they needed to work in. Everyone was very professional and cleaned up afterwards. AMAZING JOB!!!!Posted on Google![]()
Tony SomersApril 30, 2026
Fast professional service. Great customer service and follow up.Posted on Google![]()
Frank JoaquimApril 3, 2026
Alpine service was contracted to put mini splits throughout my house, I had 7 units total with two condensers. The team was very polite and professional. As with every big project there is always some hick ups but Chris the office manager made sure everything was corrected and that I was 100 percent happy with their service. I can’t thank him enough for going beyond to help me with everything…Posted on Google![]()
Heather ErnestFebruary 17, 2026
I would recommend this company without hesitation to anyone. We are very happy with our system.Posted on Google![]()
frederica ChickFebruary 14, 2026
The Alpine Heat pump HVAC crew did a stand out job installing my mini splits and heat pumps. Honest, hardworking, met all the goals promptly, worked well together as a team, kind and courteous as well. I highly recommend these folks!!Posted on Google![]()
Amanda KingsleyFebruary 13, 2026
I can’t say for sure, but I have a sneaky suspicion that everyone who works for this company is amazing. We’ve met or communicated with at least 8 people and they have all been friendly, professional, and patient. In a no heat emergency this Dec/Jan they stepped into the job so incredibly. We were nervous about the switch from oil to heat pump with New England winters and so far these units have exceeded our expectations! We have mini splits downstairs and ducted heat upstairs in our very old 1500 sq ft farmhouse. Every step of the way from sales, to scheduling, to install, to service has been five star. We’re so grateful to MassSave for connecting us with Alpine and helping us get this job done.Posted on Google![]()
Steve GascoJanuary 21, 2026
Alpine Heat Pumps is the Mass Save contractor you should call. They did a great job installing my ducted heat pump in my attic along with a split in the finished basement. The heat pump works great even on the coldest days, like today it is 2° and the heat pump is working fine. The heat is very consistent with no temperature fluctuations that are typical with conventional oil and gas furnaces. I’m told it is even better with air conditioning and I will save on electricity as opposed to using my old air conditioning system. This company is very organized and will let you know exactly when they are coming and what they will be doing. They answer all your questions. Also, the installation crew was very friendly and professional. It couldn’t be better. They even clean up completely before they leave at the end of the day. You won’t even know they were there. One more thing, the heat pump is very very quiet. I have to strain to even hear it at all. You can’t go wrong with Alpine Heat Pumps. They are one of the best companies I have ever dealt with.Posted on Google![]()
DanDecember 3, 2025
Start to finish, professional and transparent. Sales staff David provided an extremely accurate and honest proposal that was far better than other quotes. Processes involving MassSave were smooth and easy to navigate. Installation was quick and seamless. The techs were polite, professional and punctual. A quick review of the mini split operation finalized our install and we were up and running. 100% satisfied now 2 weeks into the system running. It's performing exactly as proposed.Posted on Google![]()
Evan KenwardNovember 23, 2025
The Alpine Team was helpful, reliable, prompt and efficient. The heat pump install was completed in 2 days. I was mainly pleased that they came out to the house when I requested a follow up visit the following day to talk through the system and answer my questions. That was incredibly important to help ease any concerns I had with the system.Posted on Google![]()
Judy LeveilleNovember 7, 2025
This review is given by Neil and Judy Leveille. We’ve owned our home thirty three years and Alpine Heat Pumps has by far been the best contractor we have dealt with. The estimator handled all the paperwork involved with all processes. He scheduled the crew and sub-contractors. The crew was professional and knowledgeable in their duties. They answered all our questions in terms we could understand. They were pleasant and comfortable to be around. The electrician and plumber were also well informed and a pleasure to work with. All the crews worked efficiently and cleaned up their work sights. We would both highly recommend Alpine Heat Pumps for your heating and cooling needs.Posted on Google![]()
Timothy Wright, DO, MPHNovember 4, 2025
Very good HVAC Contractor. We changed out from heating oil and central A/C to a whole home air heat pump to get the MassSave rebates and the whole process was seamless. On time, on budget and done professionally.Posted on Google![]()
Bob VoightNovember 1, 2025
Extremely happy a grateful to Alpine and personally the crew that installed my system. They were knowledgeable and a true pleasure to be around especially the lead tech, Thiago. An absolute gentleman and answered every question I had for him in a positive and understanding manner.Posted on Google![]()
Nancy BrennerOctober 21, 2025
Timely, courteous. All good!Posted on Google![]()
J PimmsOctober 15, 2025
The Bosch 500 series mini-split, with three air handlers, was installed by HVAC contractor Brian Tatro Mechanical of East Longmeadow MA. The entire installation, which also included a new larger breaker box, was completed in under 6 hours. The installation crew carefully moved whatever was in their way, and just as carefully moved it all back when done, as well as cleaning up after themselves. All in all, a surprisingly pleasant experience. Kudos to Brian and his crew, for a job well done.Posted on Google![]()
Mike SantilloOctober 13, 2025
Very professional and did a great job! Strongly recommend them!Posted on Google![]()
Kristen IronsideOctober 9, 2025
Great experience overall!Posted on Google![]()
JessOctober 2, 2025
Very professional, straight to the work.Posted on Google![]()
Chris BennettSeptember 17, 2025
pleasant company to deal with. the install crew worked efficiently. can't wait to try the heating. have not needed a/c yet. thanks everyone ! chris and sue bennett 190 batchelor st granby,maPosted on Google![]()
William BlatchAugust 29, 2025
Great service!! Clean tidy polite Fast !Posted on Google![]()
Jacques HootenAugust 20, 2025
These guys did a great job. Timely, efficient, Friendly and very informative. Highly recommend both Hvac and electrician workers. Thx them for great work . Got heat pump-Mini splits installedPosted on Google![]()
Todd KnoxAugust 15, 2025
Quick and efficient installation. Great electrician! Everything looks really nice on the house and inside. AC is cranking away and super quiet. Thanks again!Posted on Google![]()
Iris m Morales riveraJuly 25, 2025
Very professional excellent crew friendlyPosted on Google![]()
Michael WhittierJuly 16, 2025
professional, friendly and courteous crew couldn’t have asked for betterPosted on Google![]()
Holly FrisbieJuly 8, 2025
I called it the best day ever when they came to install my mini splits! It was starting to get hot out! The crew did an amazing job, were very respectful and cooled off my house! They are great! Thank youPosted on Google![]()
Ernest MontagnaJuly 3, 2025
The workers were on time and were very professional. I would recommend them to anyone.Posted on Google![]()
Kerry JacksonJuly 2, 2025
Very professional and capable crew. Came in and got the job done and installed my new heat pump efficiently and it works great and looks beautiful.Posted on Google![]()
Rob CallJune 4, 2025
HVAC installers, plumbers and electricians all came to my home for the installation of my new heat pump, heat pump water heater and to upgrade my electric service to 200 amps. They were excellent at the job they did. Very nice people.Posted on Google![]()
FreddyMay 20, 2025
The service was quick the workers were friendly and hardworking. I am highly grateful and satisfied with how EVERYTHING WENT. THANK YOU ALL FOR EVERYTHING 😊❤️Posted on Google![]()
GARY CROCKERMay 6, 2025
Brian and his crew were great. Answered any questions we had and they worked hard till all the tasks were done for the day. They arrived on time and had all the tools and knowledge required for the scope of work. Thank you for a great experience.Posted on Google![]()
Neftaly SantiagoApril 29, 2025
Fast service and good finish work.Posted on Google![]()
JeanetteApril 21, 2025
Great service, very friendly and consideratePosted on Google![]()
Amy CohenApril 18, 2025
The team worked quickly and efficiently leaving the house clean and the units installed.Posted on Google![]()
Willie CrosbyApril 16, 2025
Very professional service that was done in a timely and thorough manner. Alpine was very communicative and kept me up to date about my project installation date and details. The install team did a fantastic job, so grateful to have a well conditioned home!Posted on Google![]()
georgeApril 12, 2025
We reciently had a heat pump system installed and we love it.The crew that installed them were amazing. They were vey polite and neat even though they worked in bad weather they compleated the work ahead of schedule.Great job guysPosted on Google![]()
Renee SimoneApril 10, 2025
Brian and his crew were outstanding in their communication, timing, follow through, knowledge and performance! Will be considering them for anything else we may be doing in the future and would refer family and friends only to Alpine!Posted on Google![]()
Ron RagusaApril 2, 2025
Alpine Heat Pumps completed our project in a timely, professional and courteous manner. Their communication with us was excellent thanks to Jason and their installation team was superb. I highly recommend Alpine if you're considering installing a heat pump.Posted on Google![]()
Susan WorgaftikMarch 24, 2025
The weather was awful. My plaster walls were uncooperative. And through it all, the team did the work with good humor and professionally.Posted on Google![]()
Linda SchlagelMarch 21, 2025
Great job!Posted on Google![]()
Douglas JohnsonMarch 16, 2025
Awesome job. Very happy.Posted on Google![]()
Carolyn LeeMarch 15, 2025
Did a great job, walked me through Mass Save process and completed job sooner than expected. Submitted warranty and rebate quickly after job was done.Posted on Google![]()
John RiveraMarch 12, 2025
Techs were very professional and courteous! We had our young grandchildren in the house and they were very quiet too. I’d recommend them to anyone. Explained how system works and showed me how to use remotes. Cleaned up after and closed my gate.Posted on Google![]()
tom “Tom”March 4, 2025
Matt and his crew were great very polite and did a very clean job.Posted on Google![]()
Sarai MunizMarch 3, 2025
Absolute professionals. Will be recommending them to everyone i know. Very friendly and prompt.Posted on Google![]()
Brenda MoralesFebruary 20, 2025
They did an amazing job! I can't wait to have them come back and install another unit in my home! We are really looking forward for it. I 100% recommend the company.Posted on Google![]()
George PlattJanuary 15, 2025
These guys were great! On time and very professional! Did what they said they will do.Posted on Google![]()
jamphel gyatsoJanuary 7, 2025
quality work.Posted on Google![]()
Lindsey FordDecember 20, 2024
We just had 4 mini splits installed by Alpine Heat Pumps. They were on time, clean, professional, and explained the whole process thoroughly. We would recommend them.Posted on Google![]()
Edward PikulaDecember 6, 2024
Very good experience. System working and work crews worked efficiently and cleaned up everything.Posted on Google![]()
john dowdDecember 5, 2024
The whole crew was very professional and did a great looking job. The new systems and upgraded power all came out great.Posted on Google![]()
Tory DixonNovember 9, 2024
They were great workers. One person explained how to use the remotes and did well but we didn’t get enough information on how the overall system works.Posted on Google![]()
Robert PerlmanNovember 4, 2024
Very professional and knowledgeable! Highly recommendPosted on Google![]()
Robert CareyOctober 16, 2024
Professional installation. Responsive customer service. I would recommend this company.Posted on Google![]()
edward snyderOctober 3, 2024
Excellent service, I would recommend Alpine to anyone!Posted on Google![]()
Kathleen MurphyOctober 1, 2024
We recently had our mini splits installed by Alpine Heat Pumps. They were recommended through the Mass Save program. These folks are wonderful to deal with. They got us on their schedule a few weeks out and then called us to ask if they could even start a day early. The installation was scheduled for 3 days start to finish. They managed to complete the job in 2 days! No cutting corners or skimping whatsoever. If I had to use one word to describe them it would be efficient. They had a great crew that worked so smoothly together. Extremely polite and considerate of our pets too. We have a few dogs and cats so it took a little juggling but it worked out fine. A little patience and communication on both sides kept the pets, crew, and us happy. I wouldn’t hesitate to use them again or to recommend them to anyone.Posted on Google![]()
Marji NormanSeptember 27, 2024
We are very happy with the work done by the team from Alpine Heat Pumps. They were hard-working, pleasant people to spend time with while they did the work. Workmanship was great, clean-up was fantastic, they went above and beyond to make sure we were happy with the installation.Posted on Google![]()
Katrina CatalanoSeptember 20, 2024
We had a heat pump coil added to our existing propane furnace, and a heat pump water heater installed. Overall, fantastic experience from the project planning phase starting with Jason to the install day with Tiago. We're very glad we went with Alpine for our project.Posted on Google![]()
Paul ChrzanSeptember 5, 2024
I was more than happy with the installation. The job was difficult but the 2 technicians who performed the job were fantastic. Once work began the installation went flawlessly. Thank you!Posted on Google![]()
Katie SpeedAugust 26, 2024
Alpine was clear and communicative throughout this process. Everyone I interacted with, from consultation to the office to installation, was kind and efficient. I would recommend them highly!Posted on Google![]()
Dan FryeAugust 9, 2024
Going through the mass save process to upgrade my house to a heat pump and heat pump water heater was super easy. They walked me through the whole process and were available to answer questions. They even went above and beyond when my original water heater started to leak and they rescheduled their workload so they could help me out. Brian and his team were professional, clean and quick. Totally satisfied with my experience!Posted on Google![]()
Jerry ColeAugust 5, 2024
The crew was very easy to work with and very informative about what they were doing. Explained very clearly how the units worked and how to maintain them. Would highly recommend Alpine Heat Pumps to anyone installing mini splits . They also took care of all warranty information and rebate paperwork for us.Posted on Google![]()
stepheniem88July 24, 2024
Alpine Heat Pumps did an amazing professional job in our home. Knowledgeable, clean, and efficient with their work! Communication was also excellent!Posted on Google![]()
Victoria ContrerasJuly 18, 2024
The best people and services 100/000 percentPosted on Google![]()
Marta AlverioJuly 17, 2024
Fueron muy profesionales amables,Posted on Google![]()
Taproot ThreadsJuly 15, 2024
Alpine was absolutely amazing to work with, start to finish. Estimates were accurate, work was quickly and done well, and the the installers were wonderful. I highly recommend working with Alpine.Posted on Google![]()
Phillip BonkJune 19, 2024
Very happy with the installation!Posted on Google![]()
Kristen MunsonJune 14, 2024
SO HAPPY with Alpine! This is a professional company. Frank talked us through everything he was doing to find our leak, and it was NOT a quick or easy job. Chris made SURE that appointments were made efficiently. We could not be more satisfied, and will tell everyone we know to work with Alpine.Posted on Google![]()
Elizabeth McKniffMay 18, 2024
Unexpected rain had two project crews at the house together. The Alpine Heat Pump crew were great about working around the other team. We made a small adjustment to the original placement plan that worked out great. They checked with me every time there was an option on installation and discussed the best plan. I work from home and was still able to work while they were here. They did an excellent job, it's beautiful and they cleaned up too.Posted on Google![]()
Renée RobichaudMay 13, 2024
Our install for heat pumps went well, but the original design resulted in some shaking of our pipes and walls. After several trips to our house to troubleshoot this, the last thing to do was to move the location of the outdoor unit. Frank was immensely helpful, spending numerous hours troubleshooting and ultimately relocating the unit. It is now running smoothly and quietly, providing steady heating and cooling for our entire house. Chelsea was also wonderful, ensuring that we received quality work and were happy with the finished product. I can't wait to not feel the heat of summer this year! Additionally, the units are WiFi friendly and have a useful smartphone app allowing us to change the temperature on each unit from anywhere in the house or world.Posted on Google![]()
Dunia AvilaMay 10, 2024
Great company. They did an awesome job installing our heat pump system! They got us a $10,000 rebate and registered our system warranty for us too. We couldn’t be more pleased. Thank you!Posted on Google![]()
Alison CaseMay 7, 2024
The whole process was clear and easy from start to finish. Installers were helpful and flexible, dealing creatively with some tricky circumstances in this old, weird house.Posted on Google![]()
Benjamin GouletMay 3, 2024
So happy I went with with Alpine Heat Pumps! they were referred to me by a family friend and they did an amazing job! Job was done quickly, and they were friendly and professional. thanks again!Posted on Google![]()
Craig HealyMay 1, 2024
Sales and installation process was very good. Install was clean and well thought out by installation crew.Posted on Google![]()
Beth FairservisApril 23, 2024
Super friendly folks who worked fast, were clear about what they were doing and set us up with a great system!Posted on Google![]()
randall welnerApril 22, 2024
Matthew and team did a great job, including all the workers and electrician team. Professional, patient, and good communication.Posted on Google![]()
Cheryl StedtlerApril 18, 2024
It was a good experience and we're toasty warm now! Install went smoothly and the crew did a great job.Posted on Google![]()
June TooleyApril 16, 2024
I am super happy with Alpine Heat Pumps. They always came when they said they would, their work inside and out was meticulous, and they were considerate and cleaned up after their work. I could not be happier with the product and the team. Great communication and they were always helpful with explaining things clearly to me. I recommend this business to anyone interested in making the change to a heat pump!Posted on Google![]()
Bill NolandApril 10, 2024
We wanted a second hot water tank/heat pump installed in an area of our new house that was not getting enough hot water. Alpine helped us diagnose the problem, which included an area where pipes ran outside, exacerbating the problems we were experiencing, and offered a range of solutions. The work was completed promptly and 100% on budget, including re-routing the pipes to be totally indoors. The sales team, installer, and electrician were all top notch, and the new system is functioning perfectly. They even set it up so that when our older tank fails, we may be able to run exclusively off of our new heat pump. Either way that works out, we're totally satisfied with the new unit and how the job was completed, and would not hesitate to use Alpine again should the need arise.Posted on Google![]()
Pamela MandlerApril 6, 2024
Installation went smoothly AANE they took the time that was needed even though it meant they had to come back a 2nd day.Posted on Google![]()
Chris BolducMarch 24, 2024
From start to finish of our heat pump project we couldn’t have happier with Alpine Heat Pumps. During the planning phase of our project they were very responsive to our concerns and designed a system that met our needs. The installers communicated with us throughout the multi day project and did a job that exceeded our expectations. An issue that came up after the installation was addressed the same day completely to our satisfaction. I highly recommend Alpine Heat Pumps.Posted on Google![]()
David GauthierMarch 22, 2024
I can't see nearly enough about Alpine and every one of their associates. I've been in touch with Chelsea the most but also with Chris, Wyatt and several others along the way, they've been fantastic every step of the way and we're in a much better place with our utilities now than we were when we first started! Thank you all so much!Posted on Google![]()
Beverly MoultonMarch 20, 2024
I was very Happy with the service from Alpine Heat Pumps. They were very professional and easy to work with. Thank you.Posted on Google![]()
Barbara TarsaMarch 4, 2024
We are pleased with the the entire process starting with the initial visit from James. After discussions with him, our plans changed and it has worked out well. The installation of the new heating system was great. The electrician was wonderful and spent time helping us get acquainted with our new system. All in all, the whole process was great.Posted on Google![]()
Ray RadiganMarch 1, 2024
Professional at every step in the process. When getting an estimate, Alpine presented a wall unit arrangement different from all other companies. Alpine's arrangement was a much better fit for the layout of the house. Clearly, they know what they are doing. Their installation team was great. The job was completed on time and on budget. The Alpine office handled all paperwork smoothly. The heat pumps are wonderful.Posted on Google![]()
Marie WestburgFebruary 22, 2024
Alpine Heat Pumps installed my mini splits and did a great job! The technicians were very professional and explained everything I needed to know to run the new system . Definitely recommend this company !Posted on Google![]()
Taylor GussFebruary 16, 2024
Alpine installed a Mitsubishi heat pump for us in one of the downstairs rooms in our house. They were very fast, clean, and professional. Communicated very well throughout the entire process. Would highly recommend!Posted on Google![]()
Rick GomezFebruary 4, 2024
Alpine techs were professional and left the work area very clean.Posted on Google![]()
John LiebenowFebruary 1, 2024
Came quick, did as quoted, fast, and friendly.Posted on Google![]()
Dan QuigleyJanuary 31, 2024
Alpine Heat Pump helped us plan a workable system for our somewhat 'nonstandard' house. On installation day, a team arrived and handled the several aspects simultaneously. Power was connected the next day, and presto! We are very impressed with how it's performing. Update: Alpine Heat Pump-Support is doing most of the paperwork for the Mass Save rebate for us (very helpful), and has provided information on use and maintenance.
We are so happy we went with Alpine Heat Pumps for our mini-splits. They made everything easy for us. Got us set up with a 0% interest loan from Mass Save & got us our Mass Save rebate within 3 weeks! We are enjoying our new Mitsubishi system and our $10,000 rebate! Thank you!!!
Highly Recommended!
Tom & Sarah Smith, Belchertown, MA
Best experience we’ve had with a contractor. We highly recommend Alpine Heat Pumps, and have referred our family & friends to call. Thank you everyone for a job well done.
Great Job. Thank you.
Jack & Susan Thomas, Worcester, MA
We had multiple companies give us quotes for our heat pump project and Alpine was by far the most thorough. At the initial consultation we got a proposal on the spot, were shown design photos, and the entire project including electrical was extremely well thought out and communicated. We had our HEAT Loan authorization the next day and got the 0% loan within a week. I was impressed by how diligent the install crew was, and everything looks great, and our home was left very clean. We got our rebate and 12 year warranty very soon after, so we are very happy customers!
Very Impressed!
John & Mary Walters, Amherst, MA
Mass Save had Alpine Heat Pumps do the necessary work to insulate our home. These 3 guys were competent, efficient, friendly. I highly recommend.
Competent, Efficient, Friendly
Paula Sayword - Hatfield, Massachusetts
I was very pleased with the crew who came to my house. They knew what they were doing and were very pleasant. The arrived within the time frame given to me. I did phone your office after they left as I was very pleased with them and their work.
Great Company and Staff
Aileen Donnet - Wilbraham, Massachusetts
Let me begin with the professional technician who when he walked up the driveway began with introducing himself (Tony). He was respectful of the property and parked his service vehicle on the street. We greeted each other and he surveyed the inside and outside of the house. He moved his vehicle on our driveway. He began immediately. Didn’t miss a beat. What I appreciated most is how he explained the process and what was to be accomplished. Next came his partner (Jason) What teamwork for just two guys. These guys didn’t stop. Professional, Courteous, Knowledgeable,
Hard working and most of all respectful to the customer. Hang on to these two. they are valuable. Many thanks to the Alpine Heat Pumps team from the start to the finish. Highly recommended.
True Professionals
Thomas Kalil - West Springfield, Massachusetts
